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Cancellation policy of htts://svsilkweavers.com ( SV SILKS) :

Last updated: December 01, 2024

Thank you for shopping at SV SILK.

1. Only allow cancellations before the order is dispatched from our store/shop.

2. Customers may need to request a cancellation by email, phone, or WhatsApp before dispatch the your order.
3. The request may need to include the order number 
4. Customers may receive a full refund if the cancellation request is made within the specified time frame.
5. In such cases, the order amount will be refunded but with any transaction fee charged by the Bank deducted. Please note that we, SV SILKS may not be able to cancel orders that are already shipped or in transit.
6. The refund may be issued to the original payment method
7. It may take some time for the refund to appear in the customer’s account
8. We are not allowed cancellations if the order has already been dispatched
9. Service charges are non-refundable. This includes costs incurred for shipping.
10. Prepaid orders will be refunded within 7 to 10 working days after receiving the cancellation product. 

Thanks for shopping us.